International School Transcript Depository

ACSI stores documents for international member schools only. The Student Transcript Depository Services ensures:

• Confidentiality for all student records/transcripts.
• A secure depository for the permanent records of all graduates.
• Protection against any natural hazard, damage, or disturbance within a country that might jeopardize the security or accessibility of storage records.
• Storage of student records/transcripts if an international school closes.

Please check the list of participating schools submitting the request form to see if your school sends transcripts to ACSI. Then make sure the year you graduated is on file. Please be aware that we have a very limited number of withdrawal transcripts on file.

Time

Transcripts will be sent from ACSI within two to three working days following receipt of transcript request form. Overnight transcript requests received after 1:30 PM Mountain Time will be sent the following day.

Cost

Processing Fee: $10.00 per transcript released

Overnight Shipping Processing Fee: The charge for shipping is the charge ACSI has to pay. This will be processed one day from when we receive it and sent by overnight for next day delivery unless deliverer is outside the continental USA. Please note that for overnight delivery, UPS and FedEx require a phone number and physical address—no post office boxes.

International Shipping Fees: Depending upon the country/destination, the shipping fees vary but will cost between $30–$80, plus the $10 processing fee. International delivery services usually take four to seven days.

Forms of Payment Accepted

1. Checks and money orders drawn on U.S. Banks in U.S. dollars. Please make checks or money orders payable to ACSI.
2. Debit cards
3. International credit cards: Visa, MasterCard, American Express, Discover.

Types of Transcripts

1. Official Transcript: Mailed directly to an educational institution, potential employer, or scholarship agencies.
2. Official Transcript—Issued to Student: Mailed to student in a sealed envelope to be opened only by authorized personnel.Important Note: Many colleges will not accept sealed transcripts sent to students or hand delivered transcripts.
3. Unofficial Transcript:Released directly to students for personal use. Since this is not stamped official, educational institutions will not accept this.

Ordering Process

Transcripts can be ordered by fax, through a scanned attachment or by postal mail only. Other email or telephone orders for transcripts cannot be accepted as the student’s signature is legally required to release transcripts.

Please do all of the following when ordering a transcript:

1. Download the Transcript Request Form.
2. Fill out the form completely.
3. Print legibly.
4. Sign the transcript request form as transcripts can only be released when the student’s signature is on file.
5. All fees (charge or check) must accompany each request. Please use a credit card for payment if you are requesting overnight deliveries.
6. Fax the request form with your credit card information to 866.543.0401;
7. Or e-mail the request form as a scanned attachment with your credit card information to Transcripts. *Note: the fastest way to get questions answered is by email.
8. Or mail the request form to:
   ACSI
   Attn: Student Transcript Depository
   PO Box 65130
   Colorado Springs, CO 80962-5130
9. A receipt showing charges will be sent to those who have listed their e-mail address on the form. The date the transcript was sent will be included on the receipt. Please contact the school you are applying for to verify that they have received your transcript. If you would like to be able to track your transcript, you must select overnight shipping.

Protect Your School Records

Disasters from fire to data glitches to political upheavals can wreak havoc on your school office. Don’t take chances—protect your records from any form of mishap.

ACSI offers fireproof storage for copies of crucial school documents. Crucial School Document Storage is provided as a complementary service to international member schools.

Do you need a safe place for these important or irreplaceable documents?

• Articles of incorporation
• Annual financial records
• Electronic copies of student records
• Contracts
• Other documents the school desires to store

How do we copy our records for storage?

Member international schools can send printed or electronic documents in various formats such as CD-ROM, print, or microfiche. These documents will be stored in the same secure location as the student transcripts.

Transcript Depository FAQs

Students

Who can request my transcript?

The Family Educational Rights & Privacy Act (FERPA), a federal law, requires that we have a written, signed release form from the student before releasing any confidential information. Therefore transcripts will be released to an employer or institution only with a completed transcript request form with the student’s signature authorizing the release.

Does the school I attended store their transcripts with ACSI?

Currently there are forty-one international schools participating in storing transcripts in the transcript depository. Only international schools can apply for this service. View the list of participating schools.

If I withdrew from a participating school does ACSI have my student records?

Probably not. Most schools only send us transcripts of graduates. However, we do have withdrawal student records for a few participating schools. Check thelist of participating schools.

If my school or graduation year for my school isn’t on the list, where can I get my transcript?

You will need to contact your school and request a transcript from them directly.

Schools

How much does it cost for member schools to store transcripts?

ACSI member schools are provided this service as a benefit of ACSI membership.

How and where are the transcripts filed?

ACSI maintains transcripts in separate files by name of school and year of graduation. Graduates are listed alphabetically in the school file. These files are permanently housed in a fire safe room at ACSI Headquarters and maintained by the Global office.

What should the transcript look like?

Transcripts should be one-page (front and back) if possible and issued as official with the proper signatures, school name and address, and school seal or logo which can be seen when copied. If the school is accredited, all accreditation stamps must be visible on the transcript. Universities and the military reject transcripts without proper authorization. Please be sure that the transcript has the student’s official name on it and not a nickname.

Whose transcripts should the school send?

Please send transcript copies each year for all graduates. You may also send all student records for those who have withdrawn prior to graduating.

“What if” in the event of a…?

Permanent School Closure: Schools may send original transcripts for all graduates, transfers, and withdrawals. ACSI will maintain the transcripts on a permanent basis.

School closure due to unforeseen circumstances (political or natural disaster): ACSI will maintain the original transcripts for all students currently enrolled in the school and all students who have graduated, transferred, or withdrawn from the school until such time as the crisis is past and school reopens.

What should our packet of transcripts include?

A school profile sheet—all international schools do not have the same weight for scores. The school profile sheet makes it easier for institutions to determine the information they need based on the school’s criteria.

A separate sheet with a list of the students’ names as they are filed.
The transcripts need to be filed in alphabetical order by the student’s last name.

Transcripts sent in paper form are preferable. If transcripts are sent and/or on CD-ROM, we prefer that each transcript file be named with their full name, i.e. Smith, John Raymond and the paper copy.

Transcripts need to have the student’s official name on it. Please do not use nicknames as most universities will not accept them. It also needs to have the appropriate signatures, seal or logo. See the section “What should the transcript look like.”

When should I send the transcripts to ACSI?

Please send transcripts as soon after graduation as possible. Many students request transcripts at the end of the school year in order to meet university and scholarship application deadlines.

If transcripts are mailed, please send to:

ACSI
Attn: Student Transcript Depository
P.O. BOX 65130
Colorado Springs, CO 80962-5130

If transcripts are sent via Federal Express or DHL, please send to:

ACSI
Attn: Student Transcript Depository
731 Chapel Hills Drive
Colorado Springs, CO 80920

How do I inform our graduates about this service?

We suggest that you attach a current request form to their diploma at the time of graduation.

Please inform them on how to check the list of participating schools for the years for which ACSI has transcripts on file and how to obtain the Transcript Request Form from our website.

ACSI cannot release their transcript without their signature on the request form every time they want a transcript sent. Please inform your graduates about the processing charges, which are $10.00 per transcript plus the cost paid for shipping by ACSI.